Harley-Davidson® of Dallas
304 Central Expressway South
Allen, TX 75013
US
Phone: (214) 495-0259
Email:
Fax:

Harley-Davidson® of Dallas Customer Testimonials

 
This was my first ever purchase of a Harley Davidson motorcycle. So I suppose I wasn't completely sure what to expect. The entire staff was amazing friendly and helpful every step of the way. Mind you, I don't normally write reviews, but these guys after all that happened, very much deserve this. My salesman Luth did an outstanding job from start to finish. Marsha, who I assume is the manager, now knows I am her best ever customer! lol, she's great! So here's the deal, I bought a used 2006 ultra classic, and in an effort to save money and afford this bike, mind you, stupidly on my part, I opted not to buy the extended warranty or maintenance plan. We got the bike home, and without needing to go into great detail, discovered some issues with the bike. Long story short, I suppose by the letter of the law, these guys didn't have to do anything. I assumed being it was a certified bike it came with some sort of warranty, but it was an "as is" purchase with the option to buy a warranty. so, I made a few calls...Here's the bottom line, all the props and cuddos go to SHANE in service. I called and told him what was going on with the bike that I had just purchased Saturday. Without hesitation, Shane said " oh no, that aint even gonna fly" give me a few and i'll call you back, and he did, the next morning Harley of Dallas was at my house picking up my bike, and fixed the bike at no charge. Talk about doing the right thing! and customer service! I will admit I spoke to one person there who shall remain nameless, who's response to the situation wasn't what it should have been all things considered. But this goes to the issue of going to the right person. Bottom line, Shane in service deserves a major high five for this!! My feelings about this dealership and recommending friends to go buy there, all come out of the end result of Shanes response! If you want to buy a Harley from a dealership that will go the extra mile and has people there that at the end of the day will...do the right thing. Head to Harley Davidson of Dallas, go see Luth and say hi to Shane in service and let Marsha work her magic! Your in good hands! lol Live to ride! Joe Watson
By: Joe Watson
Overall Rating: Star Star Star Star Star
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New to the HD family after many years on the dirt. On several trips into the dealership by my house, I spent hours with (Braulio)"B" and Marsha looking for my first pre-owned ride. I just couldn't find it. Reluctantly, I purchased a 2008 Road King from another dealership in the DFW area and was disappointed from jump street. Sales dude sucked, finance sucked and no matter what I bought, there were no bells being rung. September 2014, I couldn't stand it any longer, I had to have the '14 Street Glide. Went straight to HD of Dallas. B spent even more time helping in my decision and once done, Marsha and Chris made it happen. Went straight to parts for some goodies and even Luis kicked ass! After the sale, Shane in service spent 20 minutes (after hours) going over the bike w me. Shop anywhere you want for your new ride, but take it from a newbie, the guys in Allen can do no more in making you feel like part of the family. Paul L. and crew went out of their way to make my deal happen. He has put together one hell of a team and it shows. Thank you all for a great experience! I and anybody I get to talk to, will shop nowhere else. Blain Vinson
By: Blain Vinson
Overall Rating: Star Star Star Star Star
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I've visited more than a few HD Service Departments. Shane and Brandon are some of the best guys I've met, let alone the fact that they're good service writers. Their wealth of knowledge on everything Harley is incredible. ( i admit that I've asked some fairly stupid questions over the years. I have never been made to feel that they thought my questions were anything but straight up and deserving of an honest answer ). Their desire to get it right and get it done is admirable. I have never experienced a more helpful, knowledgable, caring for the customer attitude than I have at Dallas HD.

The last time I was waiting for my '07 Ultra Classic CVO to get finished up in service, Shane offered his personal car so I could run and pick something up. When was the last time ANYONE in a service position did that for you?? ( sorry Shane I had to tell the story ). Brandon is always there with solid advice and is always going the extra mile. ( he has stayed late so I could pick up my bike after work ).

LIke I said, I've been to many HD Service Departments. Dallas HD is the best that I know of. These guys actually do call you to give updates on your bikes in for service.

There's something special in Allen, Texas.
By: Lance Hudson
Overall Rating: Star Star Star Star Star
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2 months ago I purchased a 2014 Street Glide and today I purchased a 2009 Soft Tail Deluxe.
HD of Dallas/Allen has convinced me of having made a sound decisions in my Dealership of choice. Both purchases were conducted by Chris R. and Matt. Both are very straight shooters making the sale seem like your with friends. Parts and Service has been outstanding giving direction with interest. Not forgetting all the wonderful ladies and gents in the front of the store that make everyone feel so welcome. Simply STELLAR! Thanks AGAIN!!
By: Garry Ellis
Overall Rating: Star Star Star Star Star
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Purchased a new 2014 FLHXS Street Glide Special. Amazing bike and overall experience. Had ordered numerous accessories for the bike and had a minor issue with the final install. Ben, John and Wayne went out of their way to quickly resolve and explain how it happened and more importantly how it would be rectified. That's how you build a great experience!
Thanks to all at HD in Allen, Tx.
By: Terry Farrell
Overall Rating: Star Star Star Star Star
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Just a shout out to everyone at HD of Dallas! You guys all rock! Greg and I love working with you. We got an awesome deal on our new 2014 CVO Limited (which we love.) We enjoy coming in to shop around, everyone is always friendly and supportive. Greg has always said the service department does a great job as well. I won't try to list everyone's names (because I will forget someone) but thanks to all for everything!
By: Jill Helms
Overall Rating: Star Star Star Star Star
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Kellie Lowrey was phenomenal throughout the purchase process. I was purchasing T-Shirts for my father for Father's Day and she took care of ensuring the price tags and receipts were removed from the shipping package and even updated the box saying Happy Father's Day. Fantastic service and support, going the extra mile. Will be a continued customer.
By: Tim Brown
Overall Rating: Star Star Star Star Star
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You wont find better customer service at a Harley dealership than the guys at Harley of Dallas. I think the most impressive aspect of their method of business is their ability to answer ANY bike question you have, and not hint that you might possibly be stupid. All of their departments are tremendous, but I have to give my highest regards to their parts department. They have helped me out with parts and advice on numerous occasions, and their overall demeanor, interest in my questions, knowledge, and friendly service are just absolutely top-notch. Hats off to the folks at Harley of Dallas.
By: Tommy brooks
Overall Rating: Star Star Star Star Star
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THIS STORE IS WHAT ALL HARLEY DEALERSHIPS SHOULD MODEL OFF OF. IT'S NOT THE BUILDING AND IT'S CONTENTS THAT MAKE IT AN AWARD WINNING STORE, IT IS THE PEOPLE INSIDE, FOR WITHOUT THEM IT WOULD BE JUST ANOTHER HARLEY STORE WITH SHINEY BIKES INSIDE. I SPENT MY BIRTHDAY IN THIS STORE, AND WHAT A DAY IT WAS!!! MY WIFE AND I WALKED OUT (RODE OUT) ON A 2014 RUSHMORE SERIES ULTRA LIMITED. WHAT MORE COULD YOU ASK FOR ON YOUR BIRTHDAY!!! WHY DON'T YOU COME EXPERIENCE THIS STORE, AND THE PEOPLE INSIDE FOR YOURSELF. THIS IS MY HARLEY SHOP, WHY NOT COME BY AND MAKE IT YOURS TOO!!! DAVE & BETTY ANDERSON.
By: DAVID ANDERSON
Overall Rating: Star Star Star Star Star
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I haven't owned a bike for more than 20 years, and my wife has never owned one. Let me first say that she and I NEVER agree on anything - ANYTHING! LOL! We stopped by to just browse (been talking about getting a bike for several years and progressively getting more serious) and after browsing separately for a few minutes arrived at the same bike THAT WE BOTH LOVED. About that time Jesse came and introduced himself to us and turned out to be one of the BEST people I have ever done business with, ever. Knowledgeable, friendly, and came across as interested in US and making US happy rather than making a buck and/or making the dealership money. And the same held true with everyone else we worked with - EVERYONE!. I have run some very large sales and customer service organizations and had some awesome people work for me but I have to say that this organization would have rivaled my best.

Obviously we left with THAT bike and have pretty much been on it since. Thank you to EVERYONE and we will be back many, many, many times (went back for more stuff today!) and will refer everyone we know! Cannot say thank you enough!
By: Bill and Gigi Smith
Overall Rating: Star Star Star Star Star
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I'm sharing my experience with Harley Davidson of Dallas in Allen, Texas.

I wanted to sell one of my motorcycles, a 1999 Sportster 1200 Sport. When I spoke with Matt Jones in Sales, he told me the bike was worth more as a trade-in than as a purchase. I did not see anything on the floor that interested me more than my 2009 CVO Road Glide, so I prepared the Sportster to sell privately. When I returned a couple weeks later during Thanksgiving week, a 2014 CVO Limited was on the floor. Well.....I approached Matt with a deal to trade-in the 1999 Sportster and the 2009 CVO Road Glide for the 2014 CVO Limited. We struck a fair deal without any haggling. The Owner Operator. Paul Langford, personally got involved with installing some performance upgrades and spent several hours on a dyno tune. My experience was pleasurable and I recommend dealing with the guys at this dealership.
By: Stephen Martinez
Overall Rating: Star Star Star Star Star
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By: cindy marthers
Overall Rating: Star Star Star Star Star
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very friendly and pleasant person I dealt with thank you
By: Samuel Benner
Overall Rating: Star Star Star Star Star
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VERY FRIENDLY SALES PERSONS
By: Samuel Benner
Overall Rating: Star Star Star Star Star
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Just bought a 2004 Dyna Low Rider. I am very pleased with it. It is in like mint condition. Thanks Matt for all of your help and Michelle for getting me outfitted.
Jimmy
By: Jimmy Dickard
Overall Rating: Star Star Star Star Star
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I was in the market to buy a new CVO Ultra Classic recently and I could not seem to get much of a response from a lot of the local dealerships near me. I emailed Harley of Dallas one morning with pictures of my bike I wanted to trade and told them what I was looking for. It was the easiest vehicle purchase I have ever made. Matt Jones made it happen just as he said he would and I rode home on my new CVO Ultra Classic that same evening. All the people at Harley of Dallas were very nice and accomodating. A few days after my purchase, I got a call from Shane, the service manager, just asking if everything was ok. I was impressed. Even though Harley of Dallas is over 60 miles from my house, I will be going there as much as possible. Thanks alot Harley of Dallas!

Jimmy Innis
By: JImmy Innis
Overall Rating: Star Star Star Star Star
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By: Diane Sosnowskki
Overall Rating: Star Star Star Star Star
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"Wow what a GREAT experience!!! We just went to look at getting a new Harley and we were overwhelmed by the selection and great way we were treated. Dorian immediately assisted us when we were looking at the bikes. He answered our questions and gave us a card. I was just looking at the time and was interested in moving over to a Trike, We came back a couple weeks later and decided to go back and talk to Dorian again. He suggested we go ahead and fill out a credit app. No pressure at all. We filled out the app, walked around the floor for some ideas on accessories and within the hour were signing the papers for our new TriGlide. What great customer service. I HIGHLY recommend for a wonderful experience in buying a Harley!!!!!"
By: William Watkins
Overall Rating: Star Star Star Star Star
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Easy purchase, no hassle, Finance options great, worked hard to get me the best rate.
By: barry leflore
Overall Rating: Star Star Star Star Star
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Last October at age 62 I checked off one more item on my bucket list, buying my first Harley Davidson. My last road bike was 42 years ago and certainly not a Harley touring bike.

A little over a year ago now and some 12,000 miles later I am the very proud owner of a 2012 Roadking Classic. One of the best decisions I have ever made.

My sales team of Chris and Greg explained each motorcycle in detail while I sat on each of them attempting to make my decision. Not easy, many great choices.

Johnny made the purchasing/financing not only painless but almost fun.

The parts department is always great and its fun to visit with Jason and the rest of the parts team.

The gals were great helping me pick out my new attire and offering suggestions.

The service department is first class. Dealing with Shane, Brandon, and the team is always a pleasure. Admittingly, I did experience one questional issue during my last service visit. Questional in that I really don't know if I caused the problem or the dealer. In the end it did not matter, Shawn took immediate action and fixed the problem at no cost to me. These guys know what they are doing be it bike performance or customer satisfaction! This most recent experience is in fact why I am sharing this testimonial

I really enjoy the many events Amanda puts on at the dealership. The recent Chili Cookoff was good fun and great Chili. Many weekends I just stop in for coffee and conversation with my HD friends and see whats new.

You have an outstanding dealership Paul and I most certainly recommend it.

Gary L. Spence



By: Gary Spence
Overall Rating: Star Star Star Star Star
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I just wanted to comment on my positive experience with the sales, finance, service, and follow up on all details of the purchase of my new motorcycle. I am more than satisfied; I am very impressed with the level of dedication exhibited by the staff to ensure that I was made aware of all the details I needed to make an informed decision regarding the purchase of the machine.

The post sales follow up has been wonderful as well, and a welcome change from what passes for customer service in this day and age. You are to be congratulated on your exemplary performance and your professionalism. Thank you.

Bill Cox
By: Bill Cox
Overall Rating: Star Star Star Star Star
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I purchased my first Harley just the other day from this dealership. The staff are very friendly and helpful. Everyone had a smile on their face and seemed to really be enjoying what they do. My wife and I were introduced to an entire range of service staff members. It was exciting and I never felt rushed. The staff really wants the customer to have a great experience in that store. I highly recommend anyone looking at buying a motorcycle to visit this location, see some awesome bikes and meet some really wonderful people. The best customer service in Texas.

Shane Wilcoxen
By: Shane Wilcoxen
Overall Rating: Star Star Star Star Star
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My wife and I have purchased 3 new bikes from Dallas HD as far back as 2006 until just recently (Jan 2012) a 2012 CVO Street Glide. And, 1 used bike to total 4 bikes. Each time we were treated with professional and experienced sales staff and financing.

Through the years it is just as, or more important to us that we received superior service. I am writing this note to let you know about one individual in your service group that has gone above and beyond superior customer service and in today's times it is very rare in my experience. Shane Huntemann took a call from me on a leaking gas cap for my CVO Street Glide. Shane took this service call to be a personal objective to follow to resolution. Shane worked diligently to troubleshoot the issue and resolve this. Since that time, Shane has taken the time to lead me in getting another seat for my bike to augment our riding experience. I feel that Shane and all the staff at Dallas HD are honestly looking out for the customer and that is a rare quality in a market today of "sell it today and service it later". I have never had that experience with your dealership, but I have heard stories of other buying nightmares with dealers in Dallas.

Thank you Dallas HD in Allen, Tx for making the Earnhart family very happy and we will return for future business.

Gregg and Alyssa Earnhart
By: Gregg Earnhart
Overall Rating: Star Star Star Star Star
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great group at that shop good people
By: edgar green III
Overall Rating: Star Star Star Star Star
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I was in Dallas for my daughters wedding and just stopped in for a couple of T-shirts. I met Dorian when we walked in and we started talking about bikes. I had 2 already but the more we talked I realized this was my new home. Everyone was so friendly. To make a long story short, by the time we had left I had traded my 2009 Ultra Classic for a 2012 RoadGlide Custom. I have been to every dealership in Oklahoma City and have never been treated as well as I was here. I came back to OKC and loaded the Ultra Classic on my trailer and went back the next morning to pick up my FLTRX103. When we left I had shook hands and /or hugged every person that worked there. It was really an unbelievable experience. The bike is GREAT....I LOVE IT. Thanks to Dorian and Amy for everything and can't wait for my next visit. I am working on a list of accessories. I will be a customer and friend of Harley Davidson of Dallas Allen Tx. for life...see you all soon.
By: Ray Clement
Overall Rating: Star Star Star Star Star
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GREAT SERVICE AFTER THE FORTH TIME FOR THE SAME PROBLEM BUT RIGHT IT SEEMS TO BE RUNNING OK
By: TERRY MUNDAY
Overall Rating: Star Star Star Star Star
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This is my third purchase and was my best experience. I was surprized that they took my auto on trade. Not only did they give me a very fair price, they beat what the auto dealers were offering by 3 k! I purchased a 2012 road glide with extra's. Service did a great job as well. The bike is amazing looking and runs great! I will recommended to anyone who is considering purchasing a HD!
By: Bob Copeland
Overall Rating: Star Star Star Star Star
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I bought my first Harley few months ago (I used to ride Japanese bikes, sporty ones). The whole Sales experience was top notch (and I am used to have great sales experience, my cars are both luxury ones, Lexus and Mercedes Benz AMG and always buying them in the same dealer/same sales person). The delivery of the bike was spotless. Matt Jones (the Sales Rep) knew what he was talking about, took the time to show me models that matched my requirements. After delivery of the bike, I went to the dealer a couple of times to get some accessories installed, every time that I go there they do a great job, prices are very fair and the bike is returned to me in perfect shape. Last Monday I went to the dealer for the 1000 miles service and to install the new LED headlights and a couple of other accessories, all the work was done properly, ready on time and the bike was perfectly clean (looks like brand new again !).
I would recommend HD of Dallas without a doubt.

By: Paul Fonolla
Overall Rating: Star Star Star Star Star
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I bought my first Harley (and first motorcycle) back in October '11. Even though the dealership isn't the closest one to my house, I have made multiple trips back to you guys to buy clothes, pipes, and other accessories for my new baby. Just setup my 1K service and the guys were super friendly and helpful. Keep up the good work guys!
By: Tony Moreau
Overall Rating: Star Star Star Star Star
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Great Experience from the moment I walked in to the night my bike was delivered. Staff was very knowledgeable and friendly. Would recommend to anyone.
-Anonymous
Overall Rating: Star Star Star Star Star
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Thanks to all this is the first purchase of our 2003 anniversary xl1200s. And we will be back to get our second one in the near future.
By: Joy Sam Flores
Overall Rating: Star Star Star Star Star
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My little brother & I made a day trip through 9 Dealers around DFW. It was a total blast! 610 miles, 11 hours seat time, 14 hours overall. We really enjoyed meeting everyone. Thanks for the warm hospitality, great directions and smiling faces! Jessica, Monica, Allison are great! Pam, words can't describe!!! JW, Bulldog, Great to meet y'all! This is a Must Stop!!! Ride Safe
By: Thomas Stretch Nanninga
Overall Rating: Star Star Star Star Star
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I recently had my bike repaired at HD of Dallas after having an accident and I must say they did a bang up job. John in the collision department worked with my insurance company to assure that every little scratch was attended to and covered. He sat down with me and helped me decide how best to put my bike back together. When any issues came up he contacted me right away with options and kept me informed of the progress throughout the entire process. There are other shops in the Dallas area that are more convenient but none that are better
By: Paul Fontenot
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just bought a use bike from this dealership, and staff was outstanding from all department.
By: RODNEY Santos
Overall Rating: Star Star Star Star Star
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By far the BEST sales experience ever! Thanks Mike and Chris, you rock man!
By: Shannon 
Overall Rating: Star Star Star Star Star
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Matt Jones and Chris was very helpful and the buying expierence was very easy. Chris went way out of his way on my metric trade[ other dealers was not as helpful] . I drove a long way to buy from them, if you don't go see Matt you will spend more money else where. Service has been Great.
By: Curtis 
Overall Rating: Star Star Star Star Star
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I have been bringing my bike to Harley-Davidson of Dallas almost from the day I bought it. Your Service department has always treated me well. I feel they have always bent over backwards to help in anyway they can.
By: Rick 
Overall Rating: Star Star Star Star Star
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Parts, Accessories & Service can't be beat! Koodoos to Parts Dudes - Tim, Deek, & Brett & Service/Wrenches -Brandon, Jimi, Maario & last but not least, I'll call him MR. ROAD TECH GURU - MASTER MECHANIC Dusty Ivey!
By: Eric 
Overall Rating: Star Star Star Star Star
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Thanks Guy's for getting me back on a Harley, too cool
By: Tim 
Overall Rating: Star Star Star Star Star
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Well, as Willie would put it. ON THE ROAD AGAIN !!!! Thanks to Matt, Johnny, & everyone that helped me in the purchase of my new bike. You all were amazing from the beautiful ladies up front to sales ,parts, financing, I got to meet quite a few of the employees. Very proffessional people. It was stress free and best of all never pressured. I would do it all over again. Thanks to the crew at H/D of Allen.
By: Caesar 
Overall Rating: Star Star Star Star Star
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Shawn Feiock - Service Manager and his staff went all out in getting my bike repaired. Not only did they do a great job, they were able to get my bike out before a planned trip. I received GREAT customer service. Thanks Rick
By: Rick 
Overall Rating: Star Star Star Star Star
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I have been to hundreds of HD shops, By far your store has the most helpful people willing to answer or help you out with anything from questions, parts or the occasional I locked my keys in the company van. Will only buy parts and acessories from yall from now on.
By: Jason 
Overall Rating: Star Star Star Star Star
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I had been to two other dealers in the DFW area before going to HD of Dallas. HD of Dallas was by far the best. I started with an E-Mail and got a response the next morning. The other two took several days to answer. The employees here know their jobs and were a great help to me. The price and service I received were the best in the area. Great bikes, great crew why go anywhere else!
By: Mike 
Overall Rating: Star Star Star Star Star
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I had a very bad experience with Dallas Harley Davidson in Garland after an accident & getting jerked around at top dollar with a store manager who could care less about his customers. Then I went to Harley Davidson of Dallas. What a difference! I was very stressed over repairs & upgrades I wanted at the Garland store but the Service manager Shawn in Allen worked with me & set me up with John in insurance since it was an accident which started this journey. Much better prices & service on everything. Finally had someone to help & I could relax & get my bike finished how I wanted. Even learned alot working with H.D. of Dallas in Allen. John rocks. EVERYONE was friendly from start to finish. My bike is awesome! A special thanks to JOHN & the SERVICE DEPT & ALL the staff in Allen. You have my business from now forward. And I can relax !
By: Jeff 
Overall Rating: Star Star Star Star Star
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Mr. Langford I am sending this email to congratulate you on your choice of personnel through out your store, i purchased my 2011 ultra classic limited at the end of march and have since spent many hours of total enjoyment on our nations beautiful back roads and forfronts, my expierence with Harley Davidson of Dallas has been topshelf to say the least, from the very sweet ladies that sell me apparel to the very patient and knowledgable guys that sell me parts, your sales staff is great i feel like i have a new friend in josh who blew me away with his knowledge of Harleys in general which was very instrumental in clenching the sale, However, your service staff, stands head and sholders above the rest bar none, jimi whom i believe to be of service mgr or writer type status has taken ownership of my harley purchase from day one, not just advise, but, direction, which upgrades to do first, an so on and so on he had me sold from day one, brandon treats me the same way, but, the real test came around august 12 or 13 of this year, i broke down, i'm sure you have been there and i don't have to tell you what a total feeling of helplessness you have in that instant, i did everything i new to do, an then i found in my tourpak one of jimi's cards, i made the call, jimi imediatly flew into a zone that gave me the confidence that he was out to circumvent my problems with as little inconvience on my part as possible, he spent time walking me thru resetting control, then had a truck pic me an my bike up an brought bac to the dealership, all this in less than an hour, upon arrival they gang around my bike like a team of scientist on a nasa space shuttle there was jimi, brandon, josh my sales guy, and hatem,the mechanic who has worked on my bike numorous times with various upgrades, they diagnosed problem in just a few minites, this sir is where it gets interesting, problem somthing with injector module, part that harley regulates an they have to order, cant be here before monday, im scheduled, thru several months of planning to go on a week long ride starting friday evening, its thursday, im about to start making phone calls to all my gys to give them a heads up that im dead in the water here, not gona be able to make the ride, vacation shot, all is plummeting fast in my world, your service team spends about an hour checking, calling, deliberating option, then jimi aproaches me with, jack if i can get you your bike by late afternoon/early evening tomorrow will yu still be able to make your ride, they did, i made my week long ride no problems,issues nor glitches, the bike performed as flawlessly as your staff, i remain in awe with your whole store sir, jimi's next evaluation should not read any thing but exemplary, i honestly dont believe i could have gotten this type of genuine care and concern for my automobile as well as my personel interests at a mazzerati, or porche dealership my hats off to you sir, i am working on 8000 miles in 5 months and couldnt be more happy with my purchase, i cant stop telling people about my bike, or your store, and this story, my next bike will diffenantly come from Harley Davidson of Dallas Sincerely Jack Avery Sent from my iPhone
-Anonymous
Overall Rating: Star Star Star Star Star
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I have a 2010 FLHTP I bought used. Because if it being a police bike I had concerns on how it had been treated. There were some issue with noises and smoothness of shifting and acceleration. So I took it to the Allen dealer to have the 20K service done. Their service department fix issues with the shift linkage and also replaced the front compensator. They found where the fairing had a broken mounting bracket on the inside making it rattle. Needless to say, the difference now in how well my bike handles and sounds is like night and day. I bought the bike with 15K on it, by the time it hit 20K, I was begining to wonder if I should have bought the bike because of how it was starting to sound and handle. I now feel great about the bike again since the Allen store completed the 20K service. Many thanks to the service advisor Jimi, Service manager Shawn, and the unknown tech who did the work on my bike.
By: David 
Overall Rating: Star Star Star Star Star
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